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Delivery Information

PAYMENTS

CustomEra accepts Debit Cards, Credit Cards, NetBanking & Wallets for payments.

SHIPPING

CustomEra offers to ship to cities all over India.

Customers usually receive their orders within 7-8 working days. The customer is responsible for any import duty that may be levied upon their order.

If you have any questions about the expected delivery period for your address, please email us at support@customera.in

RETURNS

CustomEra offers a replacement guarantee only if the product received is damaged/defective. Please get in touch with us at support@customera.in within 3 days of receiving your order if you would like to have it replaced. We will provide a shipping address that you can ship your order back to. CustomEra will dispatch a replacement as soon as we receive your returned order.

Once we have received the products and our internal quality check has been carried out, the product amount will be credited back to your account. Refund of shipping charges is not applicable.

We do not exchange products if the customer has ordered the wrong item.

We do not guarantee that your monitor’s display of a colour will be accurate. The brightness, contrast and resolution of your screen will make the colour of the product look slightly different.

Return/exchange will not be applicable if the product is disliked by the customer, or if a wrong product was ordered.

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